The customer is a fast growing Medium Enterprise company with manufacturing facilities in India. Before investing into a high end ERP, Neozen was asked to review, assess the effectiveness and streamline the existing business processes, in the following manner: Quote to Cash, Procure to Pay, Plan to Perform, Right Manufacturing, Product Life Cycle, and Financial Management.
- No standard or at least modeled process times for an entire quote/buy/fulfillment cycle, for any one point in the cycle to another, or within any single process activity.
- No standard process maps or information flows upon which to build a management metrics database.
- No performance metrics or measurements of any of the process steps or for any of the many people responsible for effecting their execution.